What to write to us about
Corrections
A platform limit changed, a username rule moved, a support note is wrong. Tell us the page and the new figure, and we will verify and update it.
Rendering reports
A style shows as boxes or breaks in an app. These reports are how the support notes on tool pages stay honest.
Tool requests
A style, platform or utility we should build. Requests that fit the one-page-per-tool rule go on the build list.
A report we can fix includes
- The tool page you were using
- The text you typed, or a screenshot of it
- Your device and its system version
- The app you pasted into, and what happened
Rendering problems are almost always device-specific, and those four details are what make a report fixable.
What we cannot do
- Recover text, nothing you type is stored anywhere
- Change how Instagram, Discord or a game filters Unicode
- Make a platform accept a rejected username
- Answer account or password questions for other apps
If a name was rejected, the tool pages explain which style families to try instead.
Before you write, quick answers
Where does my text go when I use a tool?
Nowhere. Every tool runs in your browser, nothing is uploaded or stored, which is also why we cannot recover text for you.
A style shows as boxes on my phone, is the tool broken?
Almost never. The viewing device is missing that Unicode block. The troubleshooting guide on the blog explains the safe styles to switch to.
Can you check why my username was rejected?
We cannot see platform decisions, but the name generator pages list the style families each game accepts most often.
Rather try a tool first?
Most questions answer themselves in the generator: type your text and watch the styles, meters and previews respond.